Guides

Merchant admin walkthroughs shaped for search, AI retrieval, and real operations.

Every guide is rendered on the server and authored through the same Horizon content system that powers editorial publishing. Use these articles when you need concrete steps, not generic docs.

Merchant Admin/Backend

How to Bulk Import Customer Contacts from a Spreadsheet(Written)

4 min read

Building a customer database is one of the most important things you can do for your business. Whether you're planning to send promotional emails, SMS campaigns, restock notifications, or simply keep customer records organized, adding your contacts to Uzanga makes managing customer relationships much easier. While you can add customers individually, businesses with dozens, hundreds, or even thousands of contacts will save a significant amount of time by importing them in bulk using a spreadsheet.

Merchant Admin/Backend

How to Set Up a Discount For Only a Limited Number of Customers.

6 min read

Learn how to create limited-time discounts on Uzanga and control how many customers can redeem an offer. This step-by-step guide explains offer setup, scheduling, coupon codes, redemption limits, discount testing, and how to run more effective promotional campaigns on your store.

Merchant Admin/Backend

How to Set Up Partial Payments or Lipa Mdogo Mdogo on Your Uzanga Website(Written)

3 min read

Customers don’t always have the full amount immediately. Sometimes they only have a deposit and want to finish paying later. With Uzanga, you can now allow customers to pay in installments directly on your website without manually tracking payments in WhatsApp chats or spreadsheets. This feature automatically tracks balances, pending payments, completed payments, and lets customers continue paying at their own pace.

Merchant Admin/Backend

How to Add Extra Fields to Your Checkout Page on Uzanga

3 min read

On your Uzanga website's checkout page, customers already fill in the usual information like their name, phone number, email, and shipping method. But sometimes you may want to collect additional information during checkout. For example, you may want the customer’s Instagram handle, TikTok username, referral source, custom order instructions, or even inspiration photos for tailored products. Uzanga allows you to add up to 10 extra checkout fields so you can collect exactly the information your business needs 📦 Here’s how to set it up.

Merchant Admin/Backend

How to Add Staff to Your Merchant Admin (Written)

2 min read

Running your business solo? It doesn’t have to stay that way. In this tutorial, we show you how to invite staff to your merchant admin so they can help you manage orders, products, and customers using their own accounts and devices. No password sharing. No confusion. Just smooth teamwork. What you’ll learn: • How to invite staff members • Setting up individual accounts • Managing roles and access • Working together without chaos Let your business run like a team, not a one-man show.

Merchant Admin/Backend

How Product Tags Boost Your SEO on Uzanga

2 min read

Product tags help improve your website search by connecting products to keywords customers are likely to use. To add tags, open a product, expand the More Info section, and go to Tags. Add relevant keywords related to the product, then save your changes. You can also test search functionality by adding a unique tag and searching for it afterward. Using effective tags makes products easier to discover and improves the overall shopping experience for customers.

Merchant Admin/Backend

How to Post Products Varying by One Option Like Size or Color

2 min read

One Simple Fix for Better Orders on Your Uzanga Website. If you sell products that come in different sizes, colors, or options, properly setting up variations on your Uzanga website can save you a lot of back-and-forth with customers. Instead of customers buying a product and then messaging you later asking: “Which size did you want?” Your website can let them choose the exact option before checkout 🛒 Here’s how to set it up properly.

Merchant Admin/Backend

How to add extra fees to your checkout page (Written)

3 min read

Sometimes you may need to charge customers an extra fee during checkout. For example, if you operate from CBD or use riders and errand runners, you might charge customers a small transport or handling fee to move the order from your shop to the next delivery point. You can now do this directly on your Uzanga website using checkout adjustments. Even better, you can make the fee apply only under certain conditions, like when a customer selects a specific shipping method. Here’s how to set it up.

Storefront Features

How to checkout on behalf of your customers(Written)

2 min read

Sometimes customers prefer ordering through Instagram DMs or WhatsApp instead of shopping directly from your website. And honestly? That’s completely fine. A sale is still a sale 💰The important thing is making sure the order still goes through your Uzanga website so that:

Merchant Admin/Backend

How To Enable An Offer Popup On Your Uzanga Website(Written)

2 min read

You’ve probably seen those popups on e-commerce websites asking visitors to enter their name and phone number in exchange for a discount or future offers. Good news: you can add the same thing to your Uzanga website 🎯 This feature helps you do two powerful things at once: encourage visitors to make a purchase and collect customer details for future SMS and email marketing. Here's how to set it up step by step.

Merchant Admin/Backend

Must Have Uzanga Admin Settings For Thrifters (Written)

3 min read

If you run a thrift business, the right Uzanga settings can save you hours of manual work, improve customer experience and help you manage orders more efficiently. This guide covers some of the most important Uzanga settings every thrifter should enable and use.

Merchant Admin/Backend

How To Get A QR Code For Your Uzanga Website(Written)

2 min read

A QR code makes it easier for customers to quickly visit your website by simply scanning it with their phone. You can use your QR code on posters, packaging, business cards, receipts, social media posts and much more. Here’s how to generate a QR code for your Uzanga website.

Merchant Admin/Backend

How to View and share your Uzanga website

1 min read

So, you've signed up, configured your Uzanga website and now you're ready to see how it looks and share it with the world. Here's how to go about it.

Storefront Features

How to View and Share Your Uzanga Website

1 min read

So, you've signed up, configured your Uzanga website and now you're ready to see how it looks and share it with the world. Here's how to go about it.

Storefront Features

How to get a custom domain for your Uzanga website

1 min read

So you've you've just signed up on Uzanga and you would prefer had a custom link. If it's called dripventory, you would like to move from dripventory.uzanga.shop to dripventory.com. This tutorial will show you how to set that up.