Videos

5 min watch

How to Sell Digital Products on Uzanga

Selling online is no longer limited to physical products. If you run events, offer training sessions, host masterclasses, sell PDFs, distribute e-books, provide templates, issue tickets, or grant access to exclusive content, you can now sell all of these directly through Uzanga and automate much of the process. Instead of collecting payments through M-Pesa and manually following up through WhatsApp messages, phone calls, and DMs, Uzanga allows customers to place orders on your website, pay securely, and receive their digital products or booking information through a structured workflow.

4 min watch

How to Send Promotional Emails to Your Customers with Uzanga

Email marketing is one of the most powerful ways to stay connected with your customers and drive repeat sales. You've probably received promotional emails from businesses like Uber, Bolt, supermarkets, airlines, banks, and online stores. These businesses don't rely solely on social media to communicate with customers. They also use email to announce offers, promote products, share updates, and bring customers back to make purchases. Now you can do the same with your business using Uzanga's Promotional Email feature.

5 min watch

How to Send Back-in-Stock SMS & Email Alerts on Uzanga

Running out of stock doesn't have to mean losing sales. Before this feature, when a customer visited your website and found the product or variant they wanted unavailable, they would usually leave and continue searching elsewhere. Many of those potential sales were lost forever. With Uzanga's Back-in-Stock Notifications feature, customers can leave their phone number or email address directly on the product page and request to be notified when a specific variant becomes available again. Once you restock, you can instantly notify everyone who expressed interest in that product and bring them back to complete their purchase.

4 min watch

How to Bulk Import Customer Contacts from a Spreadsheet

Building a customer database is one of the most important things you can do for your business. Whether you're planning to send promotional emails, SMS campaigns, restock notifications, or simply keep customer records organized, adding your contacts to Uzanga makes managing customer relationships much easier. While you can add customers individually, businesses with dozens, hundreds, or even thousands of contacts will save a significant amount of time by importing them in bulk using a spreadsheet.

4 min watch

Stop Recording Sales in Spreadsheets 🚫 Learn How to Create Orders on Uzanga

Running a business involves much more than simply receiving money from customers. Every sale triggers a chain reaction ⚙️ Stock needs to reduce Orders need to be recorded Staff may need instructions Delivery information needs to be communicated Customers may need payment confirmation Pickup or shipping processes need to start For many businesses, especially those selling through WhatsApp, Instagram, TikTok, or physical stores, all of this is usually handled manually using spreadsheets, notebooks, or memory gymnastics 😵 But with Uzanga, you can now create orders directly from your admin dashboard and let the system handle most of the heavy lifting for you. Based on the tutorial transcript uploaded here

4 min watch

Bulk SMS Marketing on Uzanga, Send Offers & Updates to Your Customers

Bulk SMS marketing is now available on Uzanga 🎉 You can now send promotional messages, offers, discounts, updates, and announcements directly to your customers through SMS. Instead of relying only on WhatsApp statuses or Instagram stories that some customers may never see, SMS helps you reach people directly on their phones. Whether you want to announce new stock, a flash sale, delivery updates, or special offers, Uzanga now gives you a simple way to do it. Based on the tutorial transcript uploaded here

3 min watch

How To Manage Stock Across Multiple Inventory Locations on Uzanga

Keeping track of stock across your house, shop, warehouse or rental shelf can quickly become confusing. One minute you think you still have products available, the next minute you’re calling your attendant asking: “How many black t-shirts are left at the shop again?” 😭 Thankfully, Uzanga now supports inventory locations, allowing you to record stock per variant per location. This means you can now: Record stock separately for your house, shop, warehouse or shelf Know exactly where your inventory is Reduce stock automatically from the correct location Avoid overselling products Let’s go through how it works.

6 min watch

How to Set Up a Discount For Only a Limited Number of Customers.

Need to set up a discount that will only work for the first X number of customers that will use it? Here's how to go about it.

3 min watch

How to Create and Sell Product Bundles

Product bundles let you combine multiple products into one offer so customers buy more items together instead of purchasing them separately. For example, if you sell phones, a customer buying a phone will probably also need a screen protector and back cover. Instead of selling all three separately, you package them into one discounted combo offer. The customer saves money, you increase your average order value, everybody wins 💰📦

3 min watch

How to Set Up Partial Payments or Lipa Mdogo Mdogo on Your Uzanga Website

Customers don’t always have the full amount immediately. Sometimes they only have a deposit and want to finish paying later. With Uzanga, you can now allow customers to pay in installments directly on your website without manually tracking payments in WhatsApp chats or spreadsheets. This feature automatically tracks balances, pending payments, completed payments, and lets customers continue paying at their own pace.

1 min watch

How to Post Products with Multiple Variations on Uzanga.

Learn how to Post Products with Multiple Variations on Uzanga.

3 min watch

How to Add Extra Fields to Your Checkout Page

On your Uzanga website's checkout page, customers already fill in the usual information like their name, phone number, email, and shipping method. But sometimes you may want to collect additional information during checkout. For example, you may want the customer’s Instagram handle, TikTok username, referral source, custom order instructions, or even inspiration photos for tailored products. Uzanga allows you to add up to 10 extra checkout fields so you can collect exactly the information your business needs 📦 Here’s how to set it up.

2 min watch

How to Add Staff to Your Merchant Admin

Running your business solo? It doesn’t have to stay that way. In this tutorial, we show you how to invite staff to your merchant admin so they can help you manage orders, products, and customers using their own accounts and devices. No password sharing. No confusion. Just smooth teamwork. What you’ll learn: • How to invite staff members • Setting up individual accounts • Managing roles and access • Working together without chaos Let your business run like a team, not a one-man show.

2 min watch

How To Use Product Tags To Boost Your SEO on Uzanga

Product tags help improve your website search by connecting products to keywords customers are likely to use. To add tags, open a product, expand the More Info section, and go to Tags. Add relevant keywords related to the product, then save your changes. You can also test search functionality by adding a unique tag and searching for it afterward. Using effective tags makes products easier to discover and improves the overall shopping experience for customers.

2 min watch

How to Post Products Varying by One Option Like Size or Color

One Simple Fix for Better Orders on Your Uzanga Website. If you sell products that come in different sizes, colors, or options, properly setting up variations on your Uzanga website can save you a lot of back-and-forth with customers. Instead of customers buying a product and then messaging you later asking: “Which size did you want?” Your website can let them choose the exact option before checkout 🛒 Here’s how to set it up properly.

3 min watch

How to Add Extra Fees at Checkout on Your Uzanga Website

Sometimes you may need to charge customers an extra fee during checkout. For example, if you operate from CBD or use riders and errand runners, you might charge customers a small transport or handling fee to move the order from your shop to the next delivery point. You can now do this directly on your Uzanga website using checkout adjustments. Even better, you can make the fee apply only under certain conditions, like when a customer selects a specific shipping method. Here’s how to set it up.

2 min watch

How to install Your Uzanga Admin To Your Mobile Phone

You can install your Uzanga Admin (admin.uzanga.com) on your phone’s home screen so you can open it just like a normal app and quickly manage your business on the go 📱. Here's how to do it:

2 min watch

How to checkout on behalf of your customers.

Sometimes customers prefer ordering through Instagram DMs or WhatsApp instead of shopping directly from your website. And honestly? That’s completely fine. A sale is still a sale 💰The important thing is making sure the order still goes through your Uzanga website so that:

2 min watch

How To Enable An Offer Popup On Your Uzanga Website

You’ve probably seen those popups on e-commerce websites asking visitors to enter their name and phone number in exchange for a discount or future offers. Good news: you can add the same thing to your Uzanga website 🎯 This feature helps you do two powerful things at once: encourage visitors to make a purchase and collect customer details for future SMS and email marketing. Here's how to set it up step by step.

3 min watch

Must Have Uzanga Admin Settings For Thrifters

If you run a thrift business, the right Uzanga settings can save you hours of manual work, improve customer experience and help you manage orders more efficiently. This guide covers some of the most important Uzanga settings every thrifter should enable and use.

9 min watch

How to connect your Instagram to Uzanga and post products to your website & Insta at the same time!

Save time by connecting Instagram to Uzanga and publishing products to your website and Instagram simultaneously. This guide walks you through setup, posting workflows, captions, product tracking, and common connection fixes.

2 min watch

How To Get A QR Code For Your Uzanga Website

A QR code makes it easier for customers to quickly visit your website by simply scanning it with their phone. You can use your QR code on posters, packaging, business cards, receipts, social media posts and much more. Here’s how to generate a QR code for your Uzanga website.

1 min watch

How to Use Dynamic Description Templates

Introducing description templates. Super handy especially if you've connected your Instagram to Uzanga. You see that template for your IG captions that you have saved in your notes app? You can now save it on Uzanga and make it dynamic, so that when you post your products, you no longer have to keep switching to copy captions. Try it out and see just how fast things can get! Dynamically use your Instagram captions on uzanga.

1 min watch

How Uzanga generally works | End to End Demo

This tutorial shows you how to easily get your own website with uzanga commerce, a platform where you come create an account and get your own website immediately. Feel free to skip through the chapters to get to the ones you're more interested in learning about.

1 min watch

How to Fill Product Fields Correctly

Learn how to properly fill in essential product fields on Uzanga. This step-by-step guide covers everything from product titles and descriptions to pricing and images—helping you create listings that attract customers and drive sales.

1 min watch

How to Post a Simple Product (No Variations)

Learn how to quickly upload a simple product on Uzanga—no sizes, colors, or variations needed. This step-by-step guide walks you through everything you need to get your product live and ready to sell in minutes.

1 min watch

How to Change Business Details on Your Uzanga Website

In this tutorial, you’ll learn how to update your business details on your Uzanga website. From your store name and contact information to branding and business settings, we’ll walk you through everything step by step so your customers always see the correct information. Perfect for merchants rebranding, changing contacts or updating their store profile on Uzanga.

1 min watch

How to Create a Limited-Time Discount for a Specific Product Segment

Learn how to create limited-time discounts for specific products or categories on Uzanga using product segments. This step-by-step guide explains how to group products, configure targeted promotions, set discount conditions, test offers properly, and run more strategic flash sales on your store.

1 min watch

How to Customize the First Three Sections on Your Uzanga Website.

Need to customise the first 3 sections that appear on your uzanga website's home page, here's a video tutorial on how to go about it.

1 min watch

How to Give VIP Customers Special Discounts

Need to give a special group of customers their own special discount? Maybe give all your regulars a special discount. Here's how to go about it.

Editorial walkthroughs for merchants who need both motion and context.